Coaching several squads transitioning into the new Customer Interactions Tribe at SWIFT by all coaching stances, both during their transition, as well as during their further lifecycle in achieving a higher level of Agility while fostering a Continuous Improvement mindset
Experience
2020 - Present

Agile Coach Customer Interactions Tribe
2018 - 2020

Agile Coach CRM Team
Helping the SWIFT CRM team, responsible for all CRM tools such as Salesforce, Selligent and several in-house developments, to achieve a higher level of agility by coaching, challenging, teaching and facilitation.
2018

Sr Agile Coach
Guiding the Agile transformation of ING Belgium to a Spotify based Way-of-Working, by coaching newly appointed internal caoches and collaboration with a team of 25 top-notch external transformation coaches.
2016 - 2017

Agile Coach BI Team
Helping the SWIFT BI team, responsible for all BI solutions based on Oracle and MicroStrategy, to achieve a higher level of agility by coaching, challenging, teaching and facilitation.
2007 - 2016

Project Management and Coaching