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of my experiences

Experience
2020 - Present
Agile Coach Customer Interactions Tribe
Agile Coach Customer Interactions Tribe

Coaching several squads transitioning into the new Customer Interactions Tribe at SWIFT by all coaching stances, both during their transition, as well as during their further lifecycle in achieving a higher level of Agility while fostering a Continuous Improvement mindset

2018 - 2020
Agile Coach CRM Team
Agile Coach CRM Team

Helping the SWIFT CRM team, responsible for all CRM tools such as Salesforce, Selligent and several in-house developments, to achieve a higher level of agility by coaching, challenging, teaching and facilitation.

2018
Sr Agile Coach
Sr Agile Coach

Guiding the Agile transformation of ING Belgium to a Spotify based Way-of-Working, by coaching newly appointed internal caoches and collaboration with a team of 25 top-notch external transformation coaches.

2016 - 2017
Agile Coach BI Team
Agile Coach BI Team

Helping the SWIFT BI team, responsible for all BI solutions based on Oracle and MicroStrategy, to achieve a higher level of agility by coaching, challenging, teaching and facilitation.

2007 - 2016
Project Management and Coaching
Project Management and Coaching

Managing several process optimization projects based on implementations of HUP AG’s publishing industry toolset. Helping both customers and HUP AG’s consultants to achieve their best results, during and after the project, by building a continuous improvement mindset.