resume

Coaching several squads transitioning into the new Customer Interactions Tribe at SWIFT by all coaching stances, both during their transition, as well as during their further lifecycle in achieving a higher level of Agility while fostering a Continuous Improvement mindset

Helping the SWIFT CRM team, responsible for all CRM tools such as Salesforce, Selligent and several in-house developments, to achieve a higher level of agility by coaching, challenging, teaching and facilitation.

Guiding the Agile transformation of ING Belgium to a Spotify based Way-of-Working, by coaching newly appointed internal caoches and collaboration with a team of 25 top-notch external transformation coaches.

Helping the SWIFT BI team, responsible for all BI solutions based on Oracle and MicroStrategy, to achieve a higher level of agility by coaching, challenging, teaching and facilitation.

Managing several process optimization projects based on implementations of HUP AG’s publishing industry toolset. Helping both customers and HUP AG’s consultants to achieve their best results, during and after the project, by building a continuous improvement mindset.